Contact Us
Get in Touch
We'd love to hear from you. Whether you have a question about sizing, your order, or anything else — we're here to help.
Email Us
We aim to respond to all enquiries within 24 hours, Monday to Friday.
Sizing Help
Not sure which size to order? Email us at hello@elanecollection.com with your measurements and the dress you're interested in — we'll recommend the best size for you.
Order Enquiries
For questions about an existing order, please include your order number in your email so we can look into it quickly.
Returns & Exchanges
For returns and exchanges, please visit our Returns & Refunds page for full details.